How OpenSpace Safeguards Customer Data

By Merry Richter

person using a laptop

Last summer, we announced our SOC 2 Type 2 certification, which has been propelling our rapid growth across the globe. With that announcement, we also shared that our SOC 2 certification would pave the way for OpenSpace to serve certain government agencies. This has come to pass, as we recently announced that we were named, alongside JLL Technologies, as the official reality capture platform of the U.S. GSA’s Public Buildings Service.

With this GSA contract, we are providing our technology to more than 8,000 government properties nationwide across all 11 GSA regions, as well as working toward authorization under the Federal Risk and Authorization Management Program (FedRAMP), a government-wide security standard for cloud-based services. This designation will enable us to continue supporting teams on major government projects moving forward.

And while SOC 2 is primarily a US-based certification, it feeds into other controls and standards used around the world, which will enable OpenSpace to serve customers in more countries that require increased evidence of security controls as part of their own vendor due diligence processes.

The core tenets of OpenSpace’s security program are to safeguard customer data and to maintain customer trust. We’re pleased to provide greater detail on how we protect customers’ data and the steps we’ve taken to ensure OpenSpace is the most reliable and secure solution on the market. Visit our new security page to learn more about our security controls and ways we protect the privacy and security of customer capture data—and while you’re there, you can get answers to some of the most common questions we receive regarding data security and privacy.

We’ll continue to keep you posted on other meaningful developments in this area. In the meantime, keep capturing!