Sign up today! Waypoint 2024 virtual summit is 10 October.

Got Questions?
We have answers

What is OpenSpace?

OpenSpace is the fastest, easiest way to visually document your jobsiteand it’s the simplest, smartest way to understand it. We generate Google Street-style views of your jobsite. Our key differentiator is that our solution truly requires little to no extra labor and zero infrastructure: simply attach a 360 camera to your hard hat (or drone) when you want to capture the job, say during a routine inspection or site walk, and hit “go” on our app. We do the rest!

We have fully automated progress photos, but that’s just the tip of the iceberg. We provide simple but powerful tools like OpenSpace Capture and OpenSpace Track so you can manage your site at all levels of detail. We’ve reversed $100K’s in CO’s, cut travel costs in half, and saved millions in overall construction costs by trimming schedules.

What is reality capture?

Reality capture is one of the most innovative technologies transforming construction processes. Reality capture solutions enable builders to digitally capture, share, and analyze real-world site conditions. These solutions can be based on laser scans, drone images, smartphone photos, or, in the case of OpenSpace, high-resolution 360° images. Typically, these 360° images are captured by a camera that is mounted on a hard hat during a site walk. Once uploaded to the cloud, project stakeholders can do a virtual site walk, accessing the images from their desks or anywhere in the world to see site conditions in near-real time and spot issues quickly. Top construction and real estate companies are increasingly adopting OpenSpace 360° reality capture due to its positive impact at every stage of construction, from preconstruction to handoff. Please see our helpful Reality Capture 101 guide for a more comprehensive look at reality capture.

Where is your data stored? How do I know that my data is safe?

At OpenSpace, we take data security very seriously. We are Privacy Shield certified, Cyber Essentials certified, and SOC 2 compliant—and even comply with the planet’s strictest security policies, EU’s GDPR. We treat all the information stored on our systems, regardless of customer, user, or use case, as equally important and extremely sensitive. All customer data is encrypted in transit with TLS encryption, as well as encrypted at rest using industry-standard 256-bit AES encryption. Our data is stored with AWS. Read more about their security policies here: Amazon Security. Learn more about how we safeguard capture data.

How do I set up a project?

Once you are signed up, all you need to do is upload your floor plans. That’s it, you are good to go. Using BIM? You can optionally upload your model as well and track actual progress vs. the model. Check out the free on-demand courses at OpenSpace Academy, with practical modules covering setting up projects, capturing your site, and much more. You can also visit Getting Started with OpenSpace.

How much data can I capture?

As much as you want. Walk the job as much as you want, and capture as many images as you want. We are all-you-can-eat.

Can I take regular mobile phone photos and upload those to OpenSpace?

Yes! If you are doing an OpenSpace walk, you can take photos and notes while you walk, and our tech will automatically pin those images and notes to the location where the note was madevery handy. We call that feature OpenSpace Field Notes. In addition, you can also take mobile phone photos (and standard 360° photos) and manually pin them to your floor plan at any time.

Can I add regular 360° photos taken manually to OpenSpace?

Yes! The core way to use OpenSpace is to walk your site with a 360° camera shooting video, which we then map to your floor plan automatically. But you can also take standard 360° photos (and mobile phone photos, too) and manually pin them to your floor planthis approach is great for when you need just a few super high-resolution photos of your site.

How many people can I invite to view a project?

An unlimited number! Add as many people to a project as you want from any organization you choose. OpenSpace is all about helping you improve coordination, so we don’t want to needlessly limit access.

If I use OpenSpace, does one of my team members do the walks? Or do you provide someone?

OpenSpace is designed to be so easy that your existing field team will capture the site with little to no extra work by simply walking the site as they normally do, using off-the-shelf 360° cameras and our mobile application. Your field teams know the site best, they are there every day, and they will therefore capture the most data. The vast majority of our customers use existing staff to walk their sites.

That said, there are times when it makes sense for a third party to capture a site. OpenSpace can provide a trained and properly insured individual to capture the site in select markets. Contact us at info@openspace.ai to learn more.

Where do I download the OpenSpace app?

Just go to the App Store on your iPhone, or the Google Play Store on Android.

I want to use OpenSpace. How can I sign up?

Simple! You can just email us at info@openspace.ai, or fill out our Request Demo form. Someone from our team will be in touch with you to get you set up.

What is the difference between OpenSpace and other 3D capture tools?

While other 3D capture tools require dedicated setup and capture time or require experienced photographers to document your jobsite, OpenSpace is special because it’s essentially 100% labor free. Simply attach your 360° camera to the top of your hard hat with the included mount, then walk your site as normal—our proprietary artificial intelligence algorithm does the rest! Further, because our system is so easy to use, we have the data to build the easiest and most powerful AI-based analytics tools out there.

How much does OpenSpace cost?

Your OpenSpace subscription price is based on the products you need and the amount of construction you do. We calculate your price based on your annual construction volume (ACV) times a rate for OpenSpace Capture, and a different rate for OpenSpace Track. We offer volume and bundling discounts, so you receive cost savings and efficiency gains when you include more products, projects, and ACV in your subscription up front. Get more information on our pricing page.

What cameras do you support?

Currently we support the Garmin VIRB 360, Insta360 One X, Insta360 One R, and Ricoh Theta Z1 across all our capture modes (video, photo), and we support the Ricoh 360 cameras for photo mode. Moreover, while we’ve supported capturing with drones since 2021, we’re excited to expand our capabilities thanks to the state-of-the-art Insta360 Sphere—a dual 360° camera you can attach to DJI Mavic Air 2 and Air 2S drones to capture your site with OpenSpace. If you don’t have a 360 camera, don’t worry! We can get you set up. For additional support documentation, please see Supported Cameras.

How quickly can I start capturing? How fast is your processing speed?

The technology is easy to use, and you can get started in minutes. It will take just 5-10 minutes to set up a project. Then, upload your floor plans, and you’re ready to go capture. Attach a camera, mark your starting point, tap record in our app, and then walk the site like you normally do—or capture any other way you want. It’s that simple.

Construction is always moving, and we keep you ahead of it. Images are processed and ready to view within 15 minutes on average after a capture is uploaded. Your model is fully aligned to all images with our BIM Compare feature, so you can navigate models just as easily as viewing the 360° images. Progress tracking is ready to view within 12 hours after upload. Our processing speed and our ease of use are unmatched, which will help you secure adoption.

How easy is it to roll out OpenSpace at scale and gain adoption?

OpenSpace was built on the jobsite from day one. It’s reliable, user-friendly tech your teams will actually want to use. We offer an exceptional level of professional services to our customers, and as an OpenSpace customer, you will have:

  • A dedicated Onboarding Manager who will facilitate the initial set-up, training, roll-out, and initial adoption of your OpenSpace products.
  • A dedicated Customer Success Manager who will help your team achieve optimal value from OpenSpace products and help your team maximize ROI.
  • Access to OpenSpace Academy, which offers a range of free, on-demand training courses that are designed to enhance your team’s knowledge of OpenSpace products and features.

Watch this one-minute video to see how rapidly Suffolk Construction scaled OpenSpace usage from one project to half of all projects.

Capturing adds little to no extra work for field teams. We work on Android and Apple devices. Plus, we integrate seamlessly with the construction tools you’re already familiar with. You’ll see value after your first capture. Lastly, functionality won’t mean anything if your teams aren’t collecting and using the data. We are the fastest and most widely adopted 360° capture program out there.

Can I export my data?

Our customers own their own content—we provide a variety of ways to export data in the form of select PDFs, JPGs, and auto-generated PowerPoint reports. We will also provide a valuable, one-time offline deliverable of all your data that you can export at the close of your project.

Is the data available offline (images, video, PDF export of progress)?

Yes, you can export specific areas as images, PDFs, or raw video files. In addition, we can provide an offline deliverable that consolidates all information into one deliverable viewable without an internet connection. Here is a sample offline deliverable.

What other software does OpenSpace integrate with?

We integrate with Procore, PlanGrid, and BIM 360. Our integrations include single sign-on, data export, integrations with RFI and Observation workflows, and much more.

Does OpenSpace have BIM 360/ACC integration with the BIM 360/ACC Issue Tracker?

Yes, field notes can be pushed from OpenSpace to the BIM 360 Issue Tracker. We also have a partner card that can be added to your project dashboard, which allows you to view your OpenSpace project and use all features of OpenSpace within BIM 360/ACC. Download our data sheet for more information.

Does OpenSpace have a Procore integration?

Yes, we have full integration with Procore RFIs, observations, and punch lists. We also have an embedded experience with full functionality that allows you to view your OpenSpace project and use all features without leaving Procore. Download our data sheet for more information.

What is automated progress tracking?

OpenSpace Track is the fastest and easiest way to track and validate percent complete, quantity installed, and rate of work for critical trades across entire projects. OpenSpace Track uses computer vision and machine learning to recognize, track, and quantify work-in-place to create a detailed record of the project and how it’s changing over time. Our trackers provide highly accurate, comprehensive progress tracking data and are practical, easy to use, and help keep builders on (or even ahead of) schedule and within budget. Current trackers include walls and ceilings, doors, mechanical, and concrete, with many more on the way.

Does the project tracking happen automatically, or does someone at your company have to do the setup?

There is no additional setup or steps required during captures on your end to implement progress tracking. Progress tracking, once implemented, simply requires you to provide us with the documents needed (such as 100% CDs for drywall), and our team will set up the trackers. Once the setup is complete, capture your project like you normally would, and progress tracking will be automatically processed.

Does your tool track progress for all trades or just certain elements?

Here are the trackers available today:

  • Concrete – Columns, walls, slabs, and footings
  • Walls – Framing, drywall hung, and drywall taped
  • Electrical – Wall receptacles
  • Mechanical – Ductwork, grills, diffusers, and vents
  • Ceilings – Framing, drywall, acoustical matrix, and acoustical tiles
  • Doors – Doors and frames

We also allow our customers to indicate which trackers would be helpful and test them in beta. Current beta trackers are:

  • Flooring and base trim
  • Overhead MEPFP

Have you run into any safety issues having the camera mounted on the hard hat?

No. The mounts do no damage whatsoever to the hard hat. We have also made sure to solicit approval from safety managers on existing jobs, and we have always gotten the thumbs up. You can walk the site with a 360° camera on a monopod if you want as wellbut the hard hat is our recommended method; it keeps your hands free to take notes and do useful work!

Does OpenSpace support drones?

Yes, customers have been capturing with 360° cameras mounted to drones and using that imagery in OpenSpace since 2021. You can capture with OpenSpace using any drone on which you can mount a supported 360° camera with no modification to the drone required. Basically, if you can attach a camera to it, you can capture with it. We’re also partnering with Insta360 to support their Insta360 Sphere, a dual 360° camera you can easily attach to DJI Mavic Air 2 and Air 2S drones. The Sphere is easy to use and delivers smooth footage without fear of the drone making an unwanted appearance.

Does your tool also manage incorrect work? Not only do we want to know if a duct is installed, but is it in the correct spot? If not, is there a manual way to do so?

Deviation analysis is something we are actively pursuing, but until it is active, there is a way to document this using our Field Notes feature.

Does your tool have scheduling integration (e.g., Microsoft Project or Smartsheet)?

If you are using OpenSpace Track for progress tracking, we have an Excel template that can be exported from project settings which lists all trackers by level on your project. Simply fill in the start and finish dates for each and upload the template to your project. The percentage complete and productivity charts will clearly indicate if you are on schedule or behind schedule.

Do we take individual pictures to capture the site, or do we record a video and have those frames separated into images?

The main capture method is a 360° video walk recorded at two frames per second. Each frame along your walk path is automatically pinned to the plan as a 360° image. We also offer the ability to capture and pin individual 360° images, video attachments, PDFs, and traditional photos with mobile devices to your floor plans.

I want to learn more! Do you have any online training courses?

Yes! You can enroll in OpenSpace Academy, which offers free online courses covering the fundamentals of reality capture. Whether you’re new to OpenSpace or already a power user, there’s something for everyone. You’ll get valuable, hands-on training content to help you get started quickly and understand how to use some of our most powerful and popular features.

We have content designed for administrators, capturers, and navigators and are adding new content frequently, so be sure to check back often. All of our courses are on-demand and self-paced. After you successfully finish a course, you will receive a certificate of completion, which you can share with your colleagues and networks.

Need help with something else?



contact our team Support Articles